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Greenline User Reviews
The bus service received positive feedback for friendly and helpful drivers, with passengers recommending it to others. However, there were some concerns about misleading information regarding the location of a stop that needs correction. Overall, customers found the service convenient and efficient, with an excellent driver on one occasion.
It was very handy.I will recommend to everyone.
Natalja J.
The Bricket Wood stop was described at the Black Boy Pub but it was not there it was on a duel carriageway nearby. This is misleading and needs correcting
Carolyne M.
I booked a trip from Baker Street to Luton departing at 12:28. At 12:05 a bus rocks up as we are sittting in a café having a drink, waiting for the bus. Because it was a greenline bus i decided to check if this was our bus or if ours was still coming. The busdriver ask me for my booking, which wasnt for that trip but he told us there was no other bus coming??? He told us to rush and hop on. Luckily he took us otherwise we wouldn't have made it to the airport on time. But what happened to the trip that we booked? Departing at 12:28??
Jolanda D.
bought tickets for the 12:30 bus, approached the bus stop, it was not there, contacted the representatives of the carrier, they told us to go to another bus stop, my daughter and I spent 20 minutes clarifying which bus stop, but the bus did not arrive where we were told to wait. we had to buy new tickets for 1:40 p.m. because of this we lost time and were late to the airport and lost money for tickets.
Halyna D.
Organization is a disaster, no info at all, despite having our tickets, bus did not stop in Marble Arch, as supposed to be full, next was also almost full and we could not enter, going to Victoria and despite having spent more than two hours, we found the bus just leaving and he refused to stop and pick us. No info at all available. We get lucky for picking the bus at 1:45 in Victoria, almost 3h late than expected. No one reasons to use Greenline again
Francisco Javier A.
It was very fine. Driver was very positive and active.
Marta K.
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