Book Berlinas del Fonce Bus Tickets

Staff was really nice. Though when I walked in with a printed ticket, a receptionist said that apparently someone had already processed the ticket..which made no sense considering I was an hour early to the departure time & they would’ve neeeded to confirm the passport to the ticket. Anyways, another staff came and printed out my ticket and was fine. He even did another explanation for me knowing that I didn’t speak much Spanish. Overall had. A comfortable and safe ride!

The bus itself was really good (individual screens, very comfortable seats) but the air conditioning during the trip was CRAZY. I've travelled a lot in Colombia by bus and I know there's usually a lot of air conditioning so I tend to bring warm clothes. But this bus was way more than usual. Also a lot of seats couldn't go down so we had to move around to find some which did to be able to sleep. And last thing : we arrived 2 hours late ! Again I'm used to buses in Colombia which are not always exactly on time. But 2 hours is a bit much I'd say. I'd still recommend this bus line because the bus was really nice on itself. Very clean toilets too

Very efficient, clean and friendly service

Exellent. On time, even got there 2hrs earlier. Only issue was the AC. I read about it and got on the bus with a pile and long gymsuit. Yet, I froze. I suggest bringing a whole blanket, like locals do.

The bus was clean and the people nice. But: the seats where uncomfortable, the bus ac was turned to freezing and bevore we even started we had a delay of 45 minutes. Due to traffic and frequent sops the 45 minutes turned in to 4,5 hours...

No stops for meal breaks. Only stopped once after close to 10 hours. No snack provided with Plus seating as advertised.