Bus Tickets from Parry Sound to Pearson Toronto Airport

The bus was not at 113 Bowes Street in Parry Sound (Tim Horton’s parking lot) as was indicated on the ticket and the app. I learned AFTER IT LEFT WITHOUT ME that it was, in fact in a parking lot about 200m behind the Tim Horton’s and no where near 113 Bowes Street. Further, when I called FlixBus to ask for help, the CS rep on the call kept repeating that “everyone else found the bus…” and was unwilling to consider any possibility of miscommunication to a one-time traveller (vs. riders who may have been regulars, or for whatever reason knew that the pickup was in a different location than the app indicated). The rep also refused to escalate my call to a supervisor. This is appallingly bad communication in the app, and from the CS rep at the other end of the phone. THE EXPERIENCE WAS HORRIBLE.

Amazing, fazilities and staff members are so kind and co-operative. Enjoyed it well

The bus was two hours late, so we had to find a different way of getting to the airport.

Just one thing that annoyed me was the washroom kept on opening when the bus made a sharp turn it was a "Big Bang" ever time and that needs to be fixed but the ride was great.

I had to transfer buses, the first bus got delayed and I ended up having to figure out how to get to my final destination using another method. I also had to pay extra!

the transfer bus did not arrive. Several of us had to obtain train tickets to arrive in Toronto

The train was very enjoyable. Extremely comfortable seats. The staff was helpful and friendly. We ended up making great time and arrived at our destination early. Would definitely take via rail again. No complaints.

Overall my experience was excellent, just if I had been any later then I was I would have missed the train and there was still time to go before it was scheduled to leave.